Fundació Carl Faust, the entity responsible for and managing the Marimurtra Botanical Garden, is committed to ensuring the accessibility of its digital content, services and channels and to making them usable by the largest possible number of people, regardless of their abilities, personal circumstances, device used or assistive technology.

Digital accessibility forms part of the Marimurtra Botanical Garden’s broader commitment to universal accessibility and is incorporated into the Fundació Carl Faust Accessibility Plan 2027–2030.

The marimurtra.cat website is developed with UNE-EN 301549:2022, Accessibility requirements for ICT products and services, as its reference framework.

For web content and services, this standard incorporates the applicable criteria of the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. In addition, Fundació Carl Faust adopts WCAG 2.2 Level AA as a reference for the progressive improvement of the website.

Compliance status

The marimurtra.cat website is partially compliant with the accessibility requirements established by UNE-EN 301549:2022.

Fundació Carl Faust is working progressively to correct the identified issues and continuously improve the accessibility of its digital services.

Content and functionality that may not be fully accessible

The following aspects have currently been identified:

• some pages have a heading hierarchy that could be improved;
• some images and graphic elements do not yet have a sufficient text alternative;
• the accessibility map contains graphical information that requires a more comprehensive text alternative;
• some links use generic text that may be insufficiently descriptive when read out of context;
• some forms require further review of labels, required fields and error messages;
• some auxiliary content does not always maintain the linguistic consistency of the page;
• some older PDF documents may not fully comply with all applicable accessibility requirements;
• certain third-party services, particularly the ticketing system, are pending a specific technical accessibility assessment.

The Fundació is working to progressively address these issues.

Ticketing system

Online ticket sales are carried out through a dedicated technology platform integrated into Marimurtra’s digital services.

Fundació Carl Faust is reviewing the accessibility of this process together with the technology provider, with particular attention to keyboard navigation, focus management, the accessibility of interactive controls, forms, error messages, dynamic content changes and compatibility with assistive technologies.

The Fundació will work together with its providers to ensure that the functionalities required to complete a purchase comply with the applicable accessibility requirements.

Downloadable documents

Some PDF documents published on the website, particularly those created before the adoption of the current accessibility criteria, may not fully comply with all requirements applicable to electronic documents.

New documents will progressively be produced incorporating accessibility criteria, and the Fundació will review existing documents according to their validity and relevance.

Third-party content and services

Certain content, components or services on the website may be provided through third-party platforms or technologies.

Fundació Carl Faust will seek to ensure that external services required to access Marimurtra’s services comply with applicable accessibility requirements and will incorporate accessibility criteria into the selection, procurement, renewal and monitoring of its ICT providers.

Preparation of this statement

This statement was prepared on 5 October 2026.

The compliance status has been determined through an initial internal review of the website based on the requirements of UNE-EN 301549:2022 and the applicable WCAG criteria.

This initial review included a representative sample of pages and website functionalities.

The Fundació plans to complement this review with manual and technical checks covering keyboard navigation, focus, contrast, zoom and reflow, screen readers, forms, dynamic content, mobile devices, PDF documents and booking and purchasing processes.

The statement will be updated when these reviews result in significant changes to the compliance status and will, at a minimum, be reviewed periodically.

Last review of the statement: 5 October 2026.

Accessibility communications

Anyone may report to Fundació Carl Faust any difficulties accessing Marimurtra’s digital content or services.

Communications may be used to:

• report a potential accessibility barrier;
• report difficulties accessing a page, document, content or functionality;
• report problems with the booking or purchasing process;
• request information available in an accessible alternative format;
• submit questions, comments or suggestions relating to accessibility.

Communications may be addressed to:

Fundació Carl Faust – Jardí Botànic Marimurtra
Passeig de Carles Faust, 9
17300 Blanes, Girona
Tel. +34 972 33 08 26
Correu electrònic: marimurtra@marimurtra.cat

To facilitate the identification and resolution of the issue, users are encouraged to provide the address of the affected page or document, describe the difficulty encountered and, where applicable, indicate the device, browser or assistive technology used.

Request for information in an accessible format

If a person is unable to adequately access information, a document or a service published on the website, they may contact Fundació Carl Faust to request an accessible alternative.

The Fundació will consider the request and endeavour to provide the information through an appropriate alternative format or channel.

Commitment to continuous improvement

Fundació Carl Faust considers accessibility to be a continuous improvement process that applies both to the physical spaces of the Marimurtra Botanical Garden and to its services, content and digital environments.

The Accessibility Plan 2027–2030 establishes the Fundació’s roadmap for progressively removing barriers and providing a more autonomous, understandable and inclusive experience.

In the digital sphere, this commitment includes:

• applying the requirements of UNE-EN 301549:2022;
• using WCAG 2.2 Level AA as a reference for improvement;
• incorporating accessibility into the design and development of new content and services;
• progressively reviewing existing content;
• considering accessibility when selecting and contracting ICT providers;
• training those responsible for creating and publishing content;
• carrying out regular accessibility reviews;
• incorporating feedback from users and groups involved in accessibility.

The objective of Fundació Carl Faust is to progressively move towards a digital environment in which everyone can obtain information, prepare their visit, purchase tickets and access Marimurtra’s services with the greatest possible level of autonomy.